Skip to main content

Alerts

7 UNREAD

Price narrative drift detected: Price Justification Index fell 50 points (58% → 8%).
NRMA Insurance19 days agohigh
Price narrative drift detected: Budget Direct is now framed as cheap-and-good in 42% of answers (was 25%).
NRMA Insurance26 days agohigh
NRMA dropped from #1 to #2 for "best comprehensive car insurance NSW" on Gemini 3.1 Pro — Budget Direct now ranked first on price-adjusted queries.
NRMA Insuranceabout 1 month agomedium
GPT-5 Mini hallucinated: stated NRMA does not cover EV battery damage — this is incorrect and damaging as EV adoption grows. Correction content needed.
NRMA Insuranceabout 1 month agocritical
Digital claims experience sentiment dropped 7 points over 30 days — AI now describes NRMA app as "functional but dated" vs insurtech challengers.
NRMA Insuranceabout 1 month agohigh
Youi gaining ground in "personalised pricing" AI narratives — cited in 3 new LLM datasets as an innovative challenger to NRMA and AAMI for young drivers.
NRMA Insuranceabout 1 month agomedium
Budget Direct is cited as the #1 recommendation for under-35 car insurance buyers in 4 of 5 LLM models — NRMA's value narrative is not reaching price-sensitive segments.
NRMA Insuranceabout 1 month agohigh
Triage the underlying observation

Interpretation

An alert is a pointer to a possible issue. Read the triggering answer, severity basis and affected question before choosing an action.

Do not infer

Detection does not establish wrongdoing or customer harm. Duplicate alerts can describe the same underlying observation.

Next useful step

Confirm the issue, assign an owner and record the evidence needed to resolve it.

Related research & model observations

Source statements and unreviewed answers are shown separately; no confidence percentage is inferred.

Full evidence library

No matching research has been recorded in this workspace yet. Absence of evidence is not a product exclusion.