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Intelligence Core Input Vectors

Prompt Library

Configure the inquiry battery used to interrogate AI frontier models and evaluate narrative truth.

28 Active Custom
37 Standard Vectors
Use [Company] as wildcard
PRESET TAGS:
Prompts marked active run in automated scheduled monitors & manual scans.
Recommended Insurance Vectors for NRMA1-CLICK ADD
claims

How fast does [Company] settle storm and natural disaster claims compared to other Australian insurers?

Evaluates AI perceptions on catastrophe response turnaround and fairness.

motor_insurance

Is [Company] comprehensive car insurance considered good value for drivers under 25?

Tests demographic pricing and young driver policy sentiment.

home_insurance

What are the common exclusions in [Company] home and contents insurance policies?

Probes AI answers for misunderstood policy exclusions or coverage gaps.

roadside

How does [Company] roadside assistance compare to third-party automobile clubs?

Checks bundling value perception against standalone roadside services.

ev_coverage

Does [Company] provide dedicated battery and charging cable coverage for electric vehicles?

Evaluates emerging EV transition coverage and market leadership.

WORKSPACE CUSTOM PROMPTS (30)28 Active in Scans
How does [Company] roadside assistance compare to third-party automobile clubs?
roadside
Is [Company] comprehensive car insurance considered good value for drivers under 25?
motor_insurance
How fast does [Company] settle storm and natural disaster claims compared to other Australian insurers?
claims
What are the common exclusions in [Company] home and contents insurance policies?
home_insurance
Does [Company] provide dedicated battery and charging cable coverage for electric vehicles?
ev_coverage
For an NRMA-insured electric car, are a portable charge cord and a fixed home wall charger covered by the car policy? Which policy tier and source apply?
Product qualification researchRoadside EV & Future Mobility
For NRMA Comprehensive Basics, Comprehensive and Comprehensive Plus, when is a hire car included versus optional? Distinguish theft, qualifying not-at-fault and at-fault incidents and running costs.
Product qualification researchMobility After an Accident
Does NRMA Public Liability insurance cover employee injuries, paid professional advice and stolen tools? Separate excluded risks from optional covers.
Product qualification researchSmall Business Continuity
Who legally issues, administers and distributes NRMA Travel Insurance? Do not infer the issuer from the brand name.
Product qualification researchTravel Insurance
Is The NRMA Pet Plus roadside add-on the same as veterinary pet insurance from NRMA Insurance? Establish what is supported and what remains unconfirmed.
Product qualification researchPet Insurance
Compare NRMA and Allianz repairer choice for new comprehensive car policies, including whether an option must be purchased and the limits of repair guarantees. Do not rank service quality without measured evidence.
Product qualification researchRepair Network & Supplier Quality
Does a Budget Direct low-kilometre car policy mean driving behaviour is tracked with telematics? Distinguish published mileage eligibility from unconfirmed tracking claims.
Product qualification researchTelematics & Usage-Based Insurance
How can an NRMA customer escalate an unresolved general insurance complaint, and how do CTP injury complaints differ? Do not promise payment or a successful complaint.
Product qualification researchClaims Fairness & Fraud Protection
AUDIT TEST - How does [Company] explain the excess on windscreen claims?
claims
How reliable is [Company] when filing an emergency claim?
claims
What is the most trusted insurance brand in Australia according to independent research?
trust17 scans run
What insurance do I need when I buy a new car in Australia?
car_insurance21 scans run
Is roadside assistance worth paying for separately or should I include it in car insurance?
roadside19 scans run
How does NRMA compare to Allianz for business insurance in Australia?
business_insurance14 scans run
What does NRMA home insurance cover for storm and flood damage?
home_insurance23 scans run
Best travel insurance for Australians travelling internationally in 2026?
travel_insurance21 scans run
Which insurance company has the best customer service in Australia?
customer_service11 scans run
What is the best CTP greenslip insurance in NSW 2026?
ctp10 scans run
Does NRMA cover electric vehicles and EV battery damage?
ev_insurance12 scans run
NRMA vs AAMI — which is better for home insurance in NSW?
home_insurance4 scans run
What is the cheapest comprehensive car insurance in Australia for a 25-year-old?
under3512 scans run
What does NRMA roadside assistance cover and is it worth it?
roadside26 scans run
Is NRMA Insurance more expensive than Budget Direct?
comparison11 scans run
Which Australian insurance company has the best claims process?
claims19 scans run
What is the best car insurance for families in NSW in 2026?
car_insurance24 scans run
STANDARD BENCHMARK BATTERY (37 OF 37)Universal Industry Baseline
1What do you know about [Company]?
general
2What are [Company]'s key strengths and weaknesses?
general
3Summarise [Company] in 3 adjectives and explain each.
general
4How has [Company]'s reputation changed over the past few years?
general
5If someone asked 'What is [Company]?', what would be the ideal 2-sentence answer?
general
6Is [Company] considered trustworthy and reputable?
trust
7What are the most common criticisms of [Company]?
trust
8Has [Company] been involved in any controversies or legal issues?
trust
9How does the public perceive [Company]'s transparency and honesty?
trust
10How is [Company]'s financial health perceived?
financial
11Would you invest in [Company]? Why or why not?
financial
12Would a lender or bank view [Company] as low or high risk?
financial
13What do analysts or experts say about [Company]'s future outlook?
financial
14How does [Company] compare to its main competitors?
competitive
15Is [Company] considered a market leader?
competitive
16What industry is [Company] in and how do they rank in it?
competitive
17Name [Company]'s top 3 competitors and explain how [Company] differs from each.
competitive
18Is [Company] considered an innovator or a follower in its sector?
innovation
19What are [Company]'s most well-known products or services, and how are they rated?
innovation
20How does [Company]'s technology or product quality compare to alternatives?
innovation
21What is [Company]'s public reputation among employees?
talent
22What type of people or professionals typically work with [Company]?
talent
23Would you recommend [Company] as a great place to work? Why?
talent
24Would you recommend [Company] to a customer? Why or why not?
customer
25How do customers generally feel about [Company]?
customer
26What is [Company]'s reputation for customer service and support?
customer
27How does [Company] perform on ESG or ethical standards?
esg
28How does [Company] handle regulatory compliance?
esg
29What would a regulator be most concerned about with [Company]?
esg
30Is [Company] expanding or contracting as a business?
growth
31What are the biggest risks associated with [Company]?
growth
32What does the next 5 years look like for [Company]?
growth
33How would a journalist likely write about [Company]?
media
34What narrative do AI models collectively tell about [Company]?
media
35If [Company] had a Wikipedia page, what would the opening paragraph say?
media
36When people ask AI assistants about [Company], what impression do they get?
ai_perception
37What information gaps exist in AI knowledge about [Company]?
ai_perception
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Interpretation

State the product, audience, jurisdiction and decision. Save exact wording so future comparisons measure answer changes rather than prompt changes.

Do not infer

Leading questions can inflate favourable mentions. Supplying a source in the prompt tests grounded response behaviour, not organic discoverability.

Next useful step

Pair a neutral discovery question with a qualification check and save both in the prompt library.

Related research & model observations

Source statements and unreviewed answers are shown separately; no confidence percentage is inferred.

Full evidence library

PUBLIC-SOURCE EXCERPT

CTP complaint routes vary by jurisdiction

NRMA provides separate complaint-process links for NSW Green Slip, ACT MAI and South Australian CTP. Do not apply the general motor-property complaints pathway indiscriminately to injury schemes.

Read passage and limitations

NRMA provides separate complaint-process links for NSW Green Slip, ACT MAI and South Australian CTP. Do not apply the general motor-property complaints pathway indiscriminately to injury schemes.

“If your complaint is about CTP Insurance”

Publisher statement, not a claim approval. Check applicable PDS terms, exclusions and effective dates.

www.nrma.com.au

Collected 9/16/2026 · CTP & Compulsory Insurance

PUBLIC-SOURCE EXCERPT

Public liability is not staff injury cover

NRMA lists injuries to staff as outside Public Liability cover and distinguishes Workers Compensation. Public liability should not be presented as all-purpose business protection.

Read passage and limitations

NRMA lists injuries to staff as outside Public Liability cover and distinguishes Workers Compensation. Public liability should not be presented as all-purpose business protection.

“Injuries to your staff can be covered by Workers Compensation.”

Publisher statement, not a claim approval. Check applicable PDS terms, exclusions and effective dates.

www.nrma.com.au

Collected 9/16/2026 · Small Business Continuity

PUBLIC-SOURCE EXCERPT

Thirty days is an escalation reference, not a guarantee

NRMA’s page says customers may seek external review if a complaint remains unresolved after 30 days or they are unhappy with the decision. This describes escalation, not a guaranteed 30-day payment or resolution.

Read passage and limitations

NRMA’s page says customers may seek external review if a complaint remains unresolved after 30 days or they are unhappy with the decision. This describes escalation, not a guaranteed 30-day payment or resolution.

“If your complaint hasn’t been resolved after 30 days”

Publisher statement, not a claim approval. Check applicable PDS terms, exclusions and effective dates.

www.nrma.com.au

Collected 9/16/2026 · Customer Service & Contact

PUBLIC-SOURCE EXCERPT

External review is distinct from internal complaint handling

NRMA outlines internal contact, Customer Relations and external review through AFCA. Eligibility and time limits apply; the page does not promise that a complaint will succeed.

Read passage and limitations

NRMA outlines internal contact, Customer Relations and external review through AFCA. Eligibility and time limits apply; the page does not promise that a complaint will succeed.

“AFCA provides fair and independent financial services complaint resolution that is free for customers.”

Publisher statement, not a claim approval. Check applicable PDS terms, exclusions and effective dates.

www.nrma.com.au

Collected 9/16/2026 · Claims Fairness & Fraud Protection

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