PUBLIC-SOURCE EXCERPT
CTP complaint routes vary by jurisdiction
NRMA provides separate complaint-process links for NSW Green Slip, ACT MAI and South Australian CTP. Do not apply the general motor-property complaints pathway indiscriminately to injury schemes.
Read passage and limitations
NRMA provides separate complaint-process links for NSW Green Slip, ACT MAI and South Australian CTP. Do not apply the general motor-property complaints pathway indiscriminately to injury schemes.
“If your complaint is about CTP Insurance”
Publisher statement, not a claim approval. Check applicable PDS terms, exclusions and effective dates.
Collected 9/16/2026 · CTP & Compulsory Insurance